We are committed to helping your store.
As the situation around the COVID-19 virus continues to evolve, MBS will be by your side, providing reliable resources and services. We will continue to post important information and updates related to the measures we are taking to serve you and our staff during this time. Please check back regularly.
If you need assistance or have specific questions, please review the information below.
If you have questions or concerns not covered below, contact us at email@example.com
Last updated: 03/27/2020:
Our distribution center, administrative and support staff are operating normally. USPS and UPS are shipping normally.
MBS is considered an essential business and our warehouse remains open at this time. MBS distributes course materials to more than six million students on an annual basis and, as both higher education and K-12 institutions adapt to disruptions caused by the COVID-19 pandemic, it is more important than ever that we help ensure students are prepared for ongoing academic success, no matter where they’re learning from.
Please check the following carriers' websites for potential service impacts that may affect shipments to and from MBS:
Keeping our employees safe
MBS takes the health and well-being of our employees very seriously. We have taken a number of actions within our facilities to protect our employees and will continue to work to ensure their safety and health and closely monitor Center for Disease Control (CDC) and local health guidelines to adjust our plans as necessary. For those associates that remain in our facilities, we are providing alcohol-based hand sanitizer to our employees to the best of our ability, and we are facilitating workspace separation according to CDC guidelines. Daily, we are wiping down door handles, equipment, and other frequently touched surfaces. Additionally, we continue to encourage employees to wash their hands regularly with soap.
Finally, we have implemented a voluntary work from home program for eligible employees.
Quick contact list for questions or concerns:
- Rentals: firstname.lastname@example.org
- Publisher consignment rentals: email@example.com
- Returns: firstname.lastname@example.org
- Wholesale inquires: email@example.com
- SimpleSource: firstname.lastname@example.org
- Buyback: please contact your Field Marketing Territory Manager
MBS Online Buyback makes it simple for students to sell back textbooks at the end of the term. With this virtual wholesale buyback service, we will set up a school-branded site for your students to easily sell their books back and recoup some of their textbook costs. Learn more.
In case your end-of-term buyback is cancelled, maximizing your wantlist fulfillment is more important than ever. MBS SimpleSource can help you save money and bring in more high-quality, off-priced books. If your store doesn't have SimpleSource enabled yet, sign up here.